Legal
Refund Policy
How refund requests for downloadable Marketplace products are handled.
Effective August 12, 2026Digital products
Jethva Marketplace products are digital, downloadable products such as source-code starters and developer resources.
Paddle handles transactions
Paddle is the Merchant of Record for Marketplace purchases. Paddle’s applicable Buyer Terms and Refund Policy govern transaction-level refund handling. Mandatory consumer rights always apply.
Requesting a refund
You may request a refund through the support link in your Paddle receipt or through Paddle buyer support. Refund eligibility is assessed under Paddle’s applicable policy and consumer law; Jethva does not promise a separate or conflicting refund window.
Product access
Where appropriate, access to a product may be withdrawn after a refund, reversal, or fraudulent transaction. This does not limit rights that cannot lawfully be limited.
Jethva assistance
For help identifying a purchase or explaining a product issue, contact support@jethva.com. Payment, receipt, tax, and refund decisions remain with Paddle as Merchant of Record.