Support
How can we help?
Product questions go to Jethva. Transaction questions may be handled by Paddle.
Effective August 12, 2026Product support
For help with product setup, source-code delivery, or the commercial license, contact Jethva at support@jethva.com. For business or compliance inquiries, you can also reach us at +91 70467 37008.
Payment support
Paddle is the Merchant of Record. For payment, receipt, billing-tax, or refund requests, use the support link in your Paddle receipt or visit Paddle buyer support.
What to include
When contacting Jethva, include the product name and a concise description of the issue. Do not send card details, passwords, API keys, service-role keys, or other secrets.